Managed Services
Server Management
Linux/Windows server care—patching cadence, access hygiene, and operational monitoring under a retainer.
Server Management provides ongoing administration for servers you own or rent: patch planning, access hygiene, baseline monitoring, and change support within monthly capacity. We stabilize day-to-day operations so ad-hoc SSH heroics are not your only model.
From $149 / seat / month
Who it’s for
- • Teams running VMs or bare metal without a full sysadmin bench
- • Companies needing patch cadence and access discipline
- • Orgs that want continuity after a migration project
Problems we address
- • Patches are deferred until something breaks
- • Admin access is shared and poorly audited
- • Monitoring exists but nobody owns triage
Expected outcomes
- • Agreed patch and change cadence
- • Access and sudo hygiene improvements
- • Monitoring ownership within plan response windows
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
OS patch planning and execution windows
User and SSH key lifecycle support
Disk, CPU, and service health monitoring hooks
Backup job verification assistance
Runbook maintenance for common tasks
Monthly health notes
Technology
Representative technologies used for this service. Final stack depends on your estate.
- Linux
- Windows Server
- SSH / RDP
- Prometheus / node exporters / cloud monitors
- Configuration management (as applicable)
Architecture
Operations loop
Signals from systems feed monitoring, incident response, and change control.
Deliverables
- • Server inventory and access onboarding
- • Patch / change calendar for scope
- • Monitoring alert routing setup
- • Monthly operational summary
Out of scope
- • Hardware procurement and data-center techs
- • Guaranteed uptime percentages
Timeline
Typical timeline
Activation within about one week of plan start
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Subscription-based delivery
This service is delivered through monthly seat plans. Choose a plan and seat count to reserve capacity.
Related services
Managed Services
Cloud Management
Ongoing AWS/Azure/GCP operational care—cost hygiene, IAM basics, and environment stability.
Managed Services
DevOps Retainer
Reserved DevOps capacity for pipelines, environments, and release reliability work each month.
Managed Services
Managed Monitoring
Ongoing monitoring care—alert hygiene, dashboard upkeep, and response coordination within plan windows.
Managed Services
Managed Security Monitoring
Ongoing security signal review—identity, edge, and audit alerts with triage within plan coverage.
Managed Services
IT Support Retainer
Monthly per-seat IT support capacity for tickets, admin tasks, and operational continuity.
FAQ
No. You keep cloud or colo accounts. We operate within the access you grant.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.