Managed Services
DevOps Retainer
Reserved DevOps capacity for pipelines, environments, and release reliability work each month.
DevOps Retainer reserves engineering capacity for CI/CD care, environment fixes, release tooling, and platform chores that never make the product roadmap. You get a shared backlog, planning cadence, and delivery within plan hours—without hiring a full platform team on day one.
From $149 / seat / month
Who it’s for
- • Engineering teams outgrowing ad-hoc DevOps help
- • Companies needing pipeline and environment continuity
- • Product orgs that want platform work without a full hire
Problems we address
- • CI breaks linger because nobody is assigned
- • Environments drift between staging and production
- • Platform work loses to feature pressure every sprint
Expected outcomes
- • Named capacity for DevOps backlog items
- • Cadence for planning and demos of completed work
- • Escalation of larger programs into scoped projects
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
CI/CD pipeline maintenance and improvements
Environment and secrets hygiene support
Release tooling and rollback path care
Container and deploy path troubleshooting
Observability hook improvements within capacity
Monthly delivery summary
Technology
Representative technologies used for this service. Final stack depends on your estate.
- GitHub Actions / GitLab CI
- Docker
- Kubernetes / cloud PaaS
- Terraform
- Observability stack hooks
Architecture
Operations loop
Signals from systems feed monitoring, incident response, and change control.
Deliverables
- • Onboarding of repos and environments
- • Shared DevOps backlog
- • Monthly completed-work summary
- • Notes for recurring operational tasks
Out of scope
- • Unbounded emergency war rooms beyond plan terms
- • Guaranteed deploy frequency
Timeline
Typical timeline
Activation within about one week of plan start
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Subscription-based delivery
This service is delivered through monthly seat plans. Choose a plan and seat count to reserve capacity.
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Related work
Example / concept projects shown for illustration unless otherwise verified.
FAQ
Major platform rebuilds are scoped as projects. The retainer is for continuous improvement and care within monthly capacity.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.