Managed Services
Managed Website Maintenance
Ongoing website updates, dependency care, and content/support cadence on a monthly seat plan.
Managed Website Maintenance keeps marketing and business sites healthy after launch—dependency updates, content-assisted changes within plan capacity, uptime-oriented checks, and a clear backlog. Capacity is reserved monthly per seat rather than quoted as an open-ended retainer guess.
From $149 / seat / month
Who it’s for
- • Companies without an in-house web maintainer
- • Teams that need predictable monthly web capacity
- • Sites that must stay current after a ShelCron or third-party build
Problems we address
- • Small website changes queue forever behind product work
- • Dependencies drift until an emergency upgrade
- • Nobody owns staging checks before content goes live
Expected outcomes
- • Reserved monthly capacity for maintenance work
- • Shared backlog and planning cadence
- • Documented change windows for higher-risk updates
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
Dependency and platform updates within agreed scope
Content and component updates inside plan hours
Staging verification for material changes
Basic uptime and SSL expiry monitoring hooks
Monthly summary of completed work
Escalation path for larger project work
Technology
Representative technologies used for this service. Final stack depends on your estate.
- Next.js / common CMS stacks
- GitHub
- Vercel / similar hosts
- Monitoring hooks
- Your DNS / CDN provider
Architecture
Operations loop
Signals from systems feed monitoring, incident response, and change control.
Deliverables
- • Onboarding of site access and environments
- • Shared backlog for maintenance items
- • Monthly work summary
- • Run notes for recurring update tasks
Out of scope
- • Unlimited redesign or new product features
- • 24/7 on-call unless configured on a higher plan
Timeline
Typical timeline
Activation within about one week of plan start
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Subscription-based delivery
This service is delivered through monthly seat plans. Choose a plan and seat count to reserve capacity.
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Managed Monitoring
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FAQ
Each seat covers a named stakeholder on the engagement. Delivery hours scale with plan tier and seat count—see Plans for current tiers.
No. Redesigns and large feature builds are scoped as projects. Maintenance covers ongoing care within plan capacity.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.