VoIP & Telecom
Softswitch
Routing, peering, CDR, and operational foundations for wholesale and retail voice softswitches.
We design and configure softswitch environments for wholesale and retail voice—routing logic, security, CDR visibility, and the operational dashboards your team needs to change routes without guessing. Suitable for open-source stacks and vendor softswitches depending on your roadmap.
From $2,999
Who it’s for
- • VoIP carriers and aggregators
- • Call-center platforms with complex routing
- • Teams modernizing undocumented legacy switches
Problems we address
- • Routing is tribal knowledge locked in a few engineers
- • Fraud and route quality issues are hard to diagnose
- • Changes feel risky because rollback is unclear
Expected outcomes
- • Documented routing policy and switch configuration
- • Security hardening and monitoring baselines
- • Ops runbooks for change windows and incident response
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
Softswitch architecture and configuration
Routing policy and LCR patterns as scoped
CDR and reporting foundations
Security hardening of exposed edges
Operator dashboards and runbooks
Technology
Representative technologies used for this service. Final stack depends on your estate.
- Kamailio
- OpenSIPS
- FreeSWITCH
- RTPengine
- SIP
- PostgreSQL
- Grafana
- Prometheus
Architecture
Voice signalling path
Users and carriers meet through SBC, SIP proxy, and media services.
Deliverables
- • Architecture review or production deploy as packaged
- • Routing and peering baseline
- • Monitoring setup guidance
- • Security recommendations
- • Ops runbook and handover
Out of scope
- • Regulatory licensing filings
- • Wholesale rate-sheet brokerage
Timeline
Typical timeline
2–8 weeks by complexity
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Packages
Scoped offerings you can add to cart, or request a quote when the fit is custom.
Softswitch Audit
Architecture review, risk report, and remediation roadmap.
$2,999
- • Architecture and config review
- • Risk and gap report
- • Prioritized remediation roadmap
- • Stakeholder readout
Softswitch Deploy
Configured production switch with monitoring and handover.
$14,999
- • Production softswitch configuration
- • Routing policy baseline
- • Monitoring and security hardening
- • Ops runbook and handover
Softswitch package comparison
Compare scoped packages before you add to cart or request a quote.
Softswitch Audit
$2,999
- • Architecture and config review
- • Risk and gap report
- • Prioritized remediation roadmap
- • Stakeholder readout
Softswitch Deploy
$14,999
- • Production softswitch configuration
- • Routing policy baseline
- • Monitoring and security hardening
- • Ops runbook and handover
Related services
VoIP & Telecom
OpenSIPS
OpenSIPS SIP proxy engineering for routing, load balancing, and carrier-grade signaling control.
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Kamailio
Kamailio SIP server engineering for scalable routing, security modules, and interconnect control.
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FreeSWITCH
FreeSWITCH media-server engineering for conferencing, gateways, IVR, and scalable voice applications.
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Session Border Controllers
SBC edge design for topology hiding, SIP normalization, security, and interconnect mediation.
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SIP Infrastructure
Reliable SIP signaling layers—proxies, registrars, load distribution, and session control for voice networks.
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Voice Routing
Carrier and quality-aware voice routing—LCR patterns, route sets, and failover across interconnects.
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Call Routing
Policy-driven call routing across queues, skills, time-of-day, and platform boundaries.
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VoIP Fraud Prevention
Practical fraud controls for SIP edges—rate limits, destination filters, anomaly alerts, and response playbooks.
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VoIP Monitoring
SIP/RTP observability—metrics, tracing, alerting, and dashboards operators can trust.
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Carrier Integration
Technical onboarding of carrier interconnects—SIP profiles, testing, failover, and ops handoff.
Related work
Example / concept projects shown for illustration unless otherwise verified.
FAQ
Yes—vendor softswitches and open-source stacks depending on your roadmap and access to the platform.
Not always, but for brownfield systems an audit usually reduces cutover risk and clarifies scope.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.