IT Support & Ops
System Migration
Planned migrations across servers, identity, mail, or apps—with pilots, cutover checklists, and rollback paths.
Migrations fail when cutover is improvisation. We plan and execute system migrations with discovery, pilots, cutover checklists, rollback paths, and a defined hypercare window—whether you are moving servers, identity providers, mail, or business applications.
From $3,999
Who it’s for
- • Teams changing cloud, SaaS, or identity providers
- • Companies consolidating servers or data centers
- • Orgs migrating Atlassian or other ops platforms
Problems we address
- • Cutover plans exist only in someone’s head
- • No pilot was run before production move
- • Rollback was never defined
Expected outcomes
- • Discovery and risk assessment
- • Pilot migration with lessons captured
- • Cutover and rollback runbooks with hypercare
Capabilities
Concrete engineering capabilities included in a typical engagement for this service.
Migration discovery and dependency mapping
Pilot design and execution
Cutover communication plans
Rollback criteria and procedures
Post-migration hypercare window as scoped
Technology
Representative technologies used for this service. Final stack depends on your estate.
- Cloud providers
- Identity (Entra/Okta)
- Backup/restore tooling
- rsync/DB dump strategies
- Atlassian migration tools where relevant
Architecture
Operations loop
Signals from systems feed monitoring, incident response, and change control.
Deliverables
- • Migration plan and risk register
- • Pilot results
- • Cutover runbook
- • Executed migration as scoped
- • Hypercare summary
Out of scope
- • Data destruction beyond agreed retention
- • Unscoped big-bang moves without a pilot
Timeline
Typical timeline
1–8 weeks
Timeline depends on scope, access, and dependencies—not a delivery guarantee.
Process
A clear delivery path from discovery through handover and optional support.
01
Discovery
Goals, constraints, success criteria, and current-state review.
02
Architecture
Target design, interfaces, risks, and delivery sequence.
03
Implementation
Incremental build with visible progress and documented decisions.
04
Testing
Functional checks, failure paths, and acceptance criteria validation.
05
Deployment
Controlled release to staging and production with rollback paths.
06
Handover
Runbooks, access notes, and operator/admin walkthrough.
07
Support
Optional hypercare window or retainer continuity after go-live.
Packages
Scoped offerings you can add to cart, or request a quote when the fit is custom.
Migration Pilot
Scoped pilot migration with risk assessment and runbook.
$3,999
- • Discovery and risk assessment
- • Scoped pilot migration
- • Cutover/rollback runbook draft
- • Readout with go/no-go recommendations
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FAQ
Yes. The pilot is designed to de-risk and size the full cutover, which we quote once pilot findings are clear.
Ready to build?
Tell us about your environment, constraints, and target outcomes. We’ll recommend a package or a scoped quote.